Terms of Service – thegentlescrubbers.com
These Terms of Service ("Terms") govern your use of the website located at https://www.thegentlescrubbers.com ("This Site"), operated by Spivak Tech on behalf of The Gentle Scrubbers, a residential and commercial cleaning service based in Atlanta, GA. By accessing or using This Site, you agree to be bound by these Terms.
1. Services Offered
The Gentle Scrubbers offers cleaning services including but not limited to air duct cleaning, dryer vent cleaning, carpet and upholstery cleaning, chimney services, and water damage restoration. Booking requests, quote requests, and service inquiries submitted through This Site are subject to confirmation and availability.
2. User Responsibilities
By using This Site, you agree:
- To provide accurate and truthful information when filling out forms.
- Not to use this website for unlawful purposes or to impair its operation.
- Not to attempt unauthorized access to the website’s backend, server, or other user accounts.
3. Appointments & Cancellations
Appointments are not confirmed until you receive explicit confirmation via phone, email, or SMS. Cancellations must be made at least 24 hours in advance to avoid a cancellation fee.
4. Payments
All services are priced as quoted during booking or after inspection. Invoices are issued digitally and are due upon completion unless stated otherwise. We accept cash, card, Zelle, or other approved methods.
5. Refunds & Satisfaction Guarantee
If you're unsatisfied, contact us within 48 hours. We may offer a re-service or partial refund depending on the situation, at our discretion.
6. Limitation of Liability
Spivak Tech and The Gentle Scrubbers are not liable for indirect or consequential damages from your use of This Site or services. We are also not responsible for damage from inaccurate information submitted by you or for pre-existing conditions not disclosed.
7. Intellectual Property
All content on This Site is the intellectual property of Spivak Tech or its licensors and protected by copyright. Unauthorized use or distribution is prohibited.
8. Termination
We reserve the right to terminate or restrict access to This Site or services if you violate these Terms or applicable laws.
9. Governing Law
These Terms are governed by Georgia law. Any disputes will be resolved in the courts of Georgia, unless otherwise required by law.
10. Updates to Terms
Spivak Tech may update these Terms at any time. Updates will be posted here with a new effective date.
11. Contact Us
Email: support@thegentlescrubbers.com
Address: Spivak Tech, Atlanta, GA 30360
By using This Site, you agree to the Terms outlined above. If you do not agree, please do not use this website.